PRIVACY POLICY

This Privacy Policy explains what we do with your personal data, whether you are purchasing books and products from us or you are simply visiting our website.

This Privacy Policy describes how Turiya Charity will collect, utilise and process your personal data, and how, in doing so, Turiya Charity comply with our legal obligations to you. Your privacy is integral therefore we are dedicated to protecting and safeguarding your data privacy rights.

This Privacy Policy applies to the personal data of our customers and website visitors.

Turiya Charity may amend this Privacy Policy from time to time. To stay up-to-date, please visit this page which will always display all amendments.

This Privacy Policy applies to any activities that are carried out in the UK as Turiya Charity only operates in the UK.

WHAT WE COLLECT?

The information described below is in addition to any personal data we are required by law to process (but are not limited to) in any given situation.

I. CUSTOMER DATA

Depending on the relevant circumstances and applicable local laws, we may collect some or all the information listed below as part of the sales process. We may also collect data for regular contact and marketing purposes, which are tailored to your preferences, interests and other relevant factors.

II. WEBSITE USERS

To help Turiya Charity manage our provided services, and to continually improve the overall user experience, we tend to collect a limited amount of data from our website users. For further information about the data we collect, please see below for our Cookies policy.

HOW DO WE COLLECT YOUR PERSONAL DATA?

I. CUSTOMER DATA

Turiya Charity collects personal data from Customers:
i. Personal Data given to us
ii. Personal Data collected automatically

i. PERSONAL DATA GIVEN TO US

As part of the sales process, Turiya Charity will collate certain information about you. This enables us to provide you a positive customer experience.

The various ways that you may share your information with Turiya Charity include (but are not limited to):
• Entering personal details on the Turiya Charity website, partner sites, Amazon, Mailchimp or any other Turiya related assets when requested,
• Telephone discussion.
• By email.
• By post.
• By social media.

ii. PERSONAL DATA RECEIVED FROM OTHER SOURCES

Personal data may also be received from other sources such as our Payment Processor, either Paypal, Amazon or any other payment processors Turiya may use:
• Contact details for posting books and products.
• Payment details from our payment processor.
• Social media platforms.

iii. PERSONAL DATA COLLECTED AUTOMATICALLY

Turiya Charity may automatically collect your data where appropriate and in accordance with any local laws and requirements when you access our website or open, read or click on an email from Turiya Charity.

II. WEBSITE USERS

To help Turiya Charity manage our provided services, and to continually improve the overall user experience, we tend to collect a limited amount of data from our website users. For further information about the data we collect, please see below for our Cookies policy.

HOW DO WE USE YOUR PERSONAL DATA?

I. CUSTOMER DATA

Turiya Charity utilises personal data from candidate:

i. Customer data
ii. Marketing Activities
iii. Legal Claims

Please note that we also utilise data for matrimonial mentoring services provided by Turiya Charity.

i. CUSTOMER DATA

Below is a list of the ways, Turiya Charity may use and process your personal data for Sales, newsletters and further Turiya products promotion, where appropriate and in accordance with any local laws and requirements. This includes but is not limited to:

• Collecting data from yourself and other sources
• Storing and updating your details on our database
• Provision of information about Turiya Charity, its projects and products
• Carrying out Turiya Charity obligations arising from any contracts between Turiya Charity and yourself
• Verifying details provided by yourself, using third party resources, or to request information
• Complying with our legal obligations in connection with the detection of crime or the collection of taxes or duties
• Processing your data to enable Turiya Charity to send you targeted, relevant marketing materials or other communications which may be of interest

We may utilise your personal data for the above purposes, should we deem it necessary to do so for our legitimate interests.

ii. MARKETING ACTIVITIES

Below is a list of the ways, Turiya Charity may send you information that may be of interest to you. Specifically, we may wish to use your data for the purposes listed below, where appropriate and in accordance with any local laws and requirements. This includes but is not limited to:
• Developing and marketing other products and services
• Marketing Turiya Charity’s full suite of services and products
• Displaying promotional excerpts from your details on Turiya Charity’s website(s) as a feedback and reviews (only where we have obtained your explicit consent to do so)

Should you wish to not receive Turiya Charity or other Turiya marketing communications, please submit a written request to unsubscribe to info@turiyacharity.com.

Should you have unsubscribed from our marketing communications, it is possible that your details may be re-captured through public sources in an unconnected marketing campaign. We will endeavour to ensure this never happens, however, if it does due to human error, we would like to apologise in advance. In such instances, we suggest you unsubscribe again.

iii. LEGAL CLAIMS

In a very rare instance, Turiya Charity may use your personal data to help to establish, exercise or defend legal claims.

II. PROFILING

Turiya Charity activities conducted in the website do not involve any form of profiling.

III. PERSONS WHOSE DATA WE RECEIVE FROM CUSTOMERS

Turiya Charity utilise the data for the following purposes:
• When posting orders, we may confirm your posting details with our payment processors such as Paypal, Amazon or another.

We may utilise your personal data for the above purposes, should we deem it necessary to do so for our legitimate interests.

IV. WEBSITE USERS

Turiya Charity utilises your data to help improve your user experience, for e.g. by analysing your activity on the website allowing Turiya Charity, through Turiya Charity to present you with products or services we think you’d might be interested in. For further information, please see below our Cookies policy.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

Turiya Charity may share your personal data in a variety of ways and reasons, where appropriate and in accordance with local laws and requirements. This includes the following categories of people (but are not limited to):
• Tax, audit, or other authorities, when Turiya Charity are of the belief that the law or other regulation requires us to share this data. For e.g. at the request of a tax authority or in connection with any anticipated litigation
• Third party outsourced IT and document storage providers where we have an appropriate processing agreement (or similar protections) in place
• Marketing from Turiya Charity’s other brands.
• If Turiya Charity merges with or is acquired by another entity, business or company in the future, (or is in meaningful discussions about such a possibility) we may share your personal data with the (prospective) new owners of the entity, business or company.

HOW DO WE SAFEGUARD YOUR PERSONAL DATA?

Turiya Charity are committed to taking all reasonable and appropriate steps to protect the personal data that we hold from misuse, loss, or unauthorised access. We do this by having in place a range of appropriate technical and organisational measures. These include measures to deal with any suspected data breach.

If you suspect any misuse or loss of or unauthorised access to your personal information please let us know immediately. Please contact us on info@turiyacharity.com with immediate effect.

HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?

We will delete your personal data from our systems if we have not had any meaningful contact with you (or, where appropriate, the company you are working for or with) for five years (or for such longer period as we believe in good faith that the law or relevant regulators require us to preserve your data). After this period, it is likely your data will no longer be relevant for the purposes for which it was collected.

When we refer to “meaningful contact”, we mean, for example, communication between us (either verbal or written), or where you are actively engaging with us. If you are a customer, we will consider there to be meaningful contact with you if you complete any sales order on our website or are in communication with us by email, telephone or any other means. Your receipt, opening or reading of an email or other digital message from us will not count as meaningful contact – this will only occur in cases where you click-through or reply directly.

YOUR RIGHTS

One of the GDPR’s main objectives is to protect and clarify the rights of EU citizens and individuals within the EU with regards to data privacy. This means that you retain various rights in respect of your data.

I. DATA SUBJECT USER RIGHTS

The GDPR provides the following rights for individuals/data subjects:

i. RIGHT TO OBJECT

This right enables you to object to us processing your personal data where we do so for one of the following four reasons: (i) our legitimate interests; (ii) to enable us to perform a task in the public interest or exercise official authority; (iii) to send you direct marketing materials; and (iv) for scientific, historical, research, or statistical purposes.

The “legitimate interests” and “direct marketing” categories above are the ones most likely to apply to our Website Users and Customers. If your objection relates to Turiya Charity, processing your personal data because we deem it necessary for your legitimate interests, we must act on your objection by ceasing the activity in question unless:
• Turiya Charity can demonstrate that we have compelling legitimate grounds for processing which overrides your interests
• Turiya Charity are processing your data for the establishment, exercise or defence of a legal claim.

If your objection relates to direct marketing, Turiya Charity must act on your objection by ceasing this activity.

ii. RIGHT TO WITHDRAW CONSENT

Where Turiya Charity have obtained your consent to process your personal data for certain activities – for e.g. for our marketing arrangements, you may withdraw this consent at any time. Turiya Charity will cease to carry out the specified activity that you previously consented to unless we consider there’s an alternative reason to justify our continued processing of your data for this purpose; in which case, Turiya Charity will inform you of this condition.

iii. RIGHT TO ACCESS

More commonly known as DATA SUBJECT ACCESS REQUEST (DSAR).

You may request Turiya Charity to confirm what information we hold on you at any time, and submit a request to modify, update or delete such data. Turiya Charity will ask you to verify your identity and request further information about your request.

Should Turiya Charity provide you with access to the information we hold, you will not incur a cost unless your request is “manifestly unfounded or excessive”.

Should you request additional copies of your data, Turiya Charity may charge you a reasonable administrative cost where legally permissible. Where we are legally permitted to do so, Turiya Charity may refuse your request. If we refuse your request, we will always share the reasons for doing so.

iv. RIGHT TO ERASURE

You have the right to request Turiya Charity erases your personal data in certain instances.

The data must meet one of the following criteria:
• The data no longer necessary for the purpose for which we originally collected and/or processed
• Where previously given, you have withdrawn your consent for Turiya Charity to process your data, and no other valid reason exists for Turiya Charity to continue processing
• The data has been processed unlawfully i.e. in a manner which does not comply with the GDPR
• It’s a requirement for the data to be erased for Turiya Charity to comply with our legal obligations as a data controller
• If Turiya Charity processes the data because we believe it necessary to do so for our legitimate interests, you object to the processing and, Turiya Charity are unable to demonstrate overriding legitimate grounds for our continued processing.
• Turiya Charity would only be entitled to refuse to comply with your request for one of the following reasons:
• To exercise the right of freedom of expression and information
• To comply with legal obligations or for the performance of a public interest task or exercise of official authority
• For public health reasons in the public interest
• For archival, research or statistical purposes
• To exercise or defend a legal claim
When complying with a valid request for the erasure of data we will take all necessary steps to delete the relevant data.

v. RIGHT TO RESTRICT PROCESSING

You have the right to request that Turiya Charity restricts the processing of your personal data in certain instances. This means that Turiya Charity can only continue to store your data and will not be able to carry out any further processing activities until either:

• One of the circumstances outlined below is resolved
• You consent
• Further processing is necessary for either the establishment, exercise or defence of legal claims, the protection of the rights of another individual, or reasons of important EU or Member State public interest

The circumstances in which you are entitled to request that Turiya Charity restrict the processing of your personal data are:

• Where you dispute the accuracy of the personal data that Turiya Charity are processing. In this instance, our processing of your personal data will be restricted for the period during which the accuracy of the data is verified
• Where you object to our processing of your personal data for our legitimate interests.
In this instance, you can request that the data be restricted while Turiya Charity verify our grounds for processing your personal data
• Where our processing of your data is unlawful, but you would prefer Turiya Charity to restrict our processing rather than erasing your data
• Where Turiya Charity have no further need to process your personal data but you require the data to establish, exercise, or defend legal claims.

If we have shared your personal data with Third Parties, Turiya Charity will notify them about the restricted processing unless this is impossible or involves disproportionate effort. Turiya Charity will notify you before lifting any restriction on processing your personal data.

vi. RIGHT TO RECTIFICATION

You also have the right to request that Turiya Charity rectify any inaccurate or incomplete personal data that we hold on you. If Turiya Charity have shared this personal data with any Third Parties, we will notify them about the rectification unless this is impossible or, involves disproportionate effort. Where appropriate, Turiya Charity will also inform you which Third Parties we’ve disclosed the inaccurate or incomplete personal data to. Where Turiya Charity thinks it is reasonable not to comply with your request, we will explain our reasons for this decision.

vii. RIGHT OF DATA PORTABILITY

You have the right to transfer your personal data between data controllers. This means that you can transfer your Turiya Charity data to another online platform. To allow you to do so, Turiya Charity will provide you with your data in a commonly used machine-readable format that is password-protected so that you are able to transfer the data to another online platform.

Should you wish to exercise any of these rights, or withdraw your consent to the processing of your personal data, where Consent is Turiya Charity’s legal basis for processing your personal data, please contact in writing to info@turiyacharity.com.

It is important that the personal data Turiya Charity holds on you is clean, current and accurate. Please keep Turiya Charity informed if your personal information changes during the period for which we hold your data.

To get in touch about your user rights, please email Turiya Charity to info@turiyacharity.com. We will seek to deal with your request without undue delay, and in any event within one month (subject to any extensions to which we are lawfully entitled).

Please note that Turiya Charity may keep a record of your communications to help us resolve any issues which you raise.

LEGAL POLICY

The Turiya Charity corporate website does not contain advice regarding law or legal practice. It does, however, contain general information, some of which may concern law and legal practice.

HOW TO CONTACT US

You can email Turiya Charity on info@turiyacharity.com:

• To access, amend or take back the personal data that you have shared
• If you suspect any misuse or loss of or unauthorised access to your personal information;
• To withdraw your consent to the processing of your personal data (where consent is the legal basis on which we process your personal data);
• With any comments or suggestions concerning our Privacy Policy

To update your marketing preferences, you can email us at info@turiyacharity.com or by clicking the unsubscribe link in any marketing e-mail we send to you.

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